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RESOLVED: Webroot + SyMenu = W32.Trojan.Gen Messages in this topic - RSS

AllonZ
AllonZ
Posts: 11


24/04/2017
AllonZ
AllonZ
Posts: 11
I have been running Webroot SecureAnywhere and SyMenu side-by-side for a while with no issues. But today Webroot popped up saying SyMenu was detected as having a w32.Trojan.Gen infection. When I ran a manual scan with Webroot, several other apps I installed with SyMenu also cam up with the W32.Trojan.Gen infection.



Anyone else having this issue?
Is this a false positive or has my SyMenu been compromised?

Even if I tell Webroot to ignore this for now, it is still detected as an infection and SyMenu will not run.

Do I uninstall SyMenu and the other infected apps?
Or have Webroot Quarantine them for now?

Or should I report this as a false positive to Webroot and not remove the detected threats?

Any help would be greatly appreciated.
edited by AllonZ on 28/04/2017
edited by AllonZ on 28/04/2017
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