https://ugmfree.it/forum/messages.aspx?TopicID=489 SyMenu - Troubleshooting & Bug Reports - RESOLVED: Webroot + SyMenu = W32.Trojan.Gen - Messages en-us http://blogs.law.harvard.edu/tech/rss Fri, 28 Apr 2017 15:26:15 GMT Fri, 28 Apr 2017 15:26:15 GMT https://ugmfree.it/forum/messages.aspx?TopicID=489 UPDATE:

"On April 24, Webroot experienced a technical issue affecting some business and consumer customers.
Webroot incorrectly identified multiple files as malware.
Actual malicious files are being identified and blocked as normal."

Find the official release as well as other pertinent information here.

]]> Fri, 28 Apr 2017 15:26:15 GMT https://ugmfree.it/forum/messages.aspx?TopicID=489 ]]> Wed, 26 Apr 2017 08:37:18 GMT https://ugmfree.it/forum/messages.aspx?TopicID=489
What is going on now?

Would you recommend that I save the config files, delete the the files that were said to be infected and then reinstall them?
edited by AllonZ on 28/04/2017]]> Tue, 25 Apr 2017 16:00:22 GMT https://ugmfree.it/forum/messages.aspx?TopicID=489
That's what I was afraid of since the total number of infections was going up evey time I scanned.

I will rinse and repeat.]]> Tue, 25 Apr 2017 01:44:30 GMT https://ugmfree.it/forum/messages.aspx?TopicID=489 I've just resubmitted SyMenu.zip to Virustotal and Webroot doesn't report any virus.
Check it here: https://www.virustotal.com/en/file/591181b2255b57c12fa5b6550b091e44deb302f5009b7c8e0992af0c608b6fba/analysis/1493072214/
Maybe your system is really infected by a virus that is duplicating itself in other executable files (it's an old-style virus behavior).
My advise is to clean up everything with your AV and then download all the deleted programs again.
Regarding SyMenu save your configuration before (folder Config).
And let me know how it'll solve please.]]> Tue, 25 Apr 2017 00:23:23 GMT https://ugmfree.it/forum/messages.aspx?TopicID=489


Anyone else having this issue?
Is this a false positive or has my SyMenu been compromised?

Even if I tell Webroot to ignore this for now, it is still detected as an infection and SyMenu will not run.

Do I uninstall SyMenu and the other infected apps?
Or have Webroot Quarantine them for now?

Or should I report this as a false positive to Webroot and not remove the detected threats?

Any help would be greatly appreciated.
edited by AllonZ on 28/04/2017
edited by AllonZ on 28/04/2017]]> Mon, 24 Apr 2017 23:01:03 GMT