If you found a bug post here your report.
SyMenu Update freezes at "copying"
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donethat Posts: 9
30/05/2020
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Hello Gianluca...long time...hope you and yours are getting through this worldwide mess safely!
I believe I have a bug that is not previously reported.
I'm on the current 7419 version. Windows 1903 completely updated.
During update (Audacity in this case), SyMenu freezes at the "copying" process - same place every time - right at the end.
See attachments of SyMenu and Task Manager "suspended".
But I CAN update smaller programs like IrfanView successfully.
I did add My Computer to my Menu just in case the problem was similar to a previous problem reported in the forum - no luck.
Is this a known problem? Or can I supply further information or can you suggest further testing?
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donethat Posts: 9
03/06/2020
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Problem FOUND. Tried above suggestions as noted. No joy. My goto debug tool is "Everything" sorted by Mod Date. Just after the SyMenu activity I noticed "Acronis Active Protection" woke up. Hmmm - what's that? Apparently there is malware protection built into Acronis (newest version for 2020). Who knew? Brought up Acronis, selected Active Protection tab, turned OFF Active Protection and SyMenu updating runs properly.
Full disclosure: there was an Acronis update forced through so I DID update the software to the latest build - April 7, 2020 but I DOUBT that had anything to do with it.
So the problem WAS anti-malware software. It just wasn't AVG which was left running. It was something I never knew about in Acronis!
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