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nobbysnuts
nobbysnuts
Posts: 18


29/12/2014
nobbysnuts
nobbysnuts
Posts: 18
This happens from time to time.

I go maybe 3/4 hrs without using the menu, hit the hotkey, the program appears briefly as a faintly transparent window, then crashes and I have to open it again. This happens every day.
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Gianluca
Gianluca
Administrator
Posts: 1313


29/12/2014
Gianluca
Gianluca
Administrator
Posts: 1313
It could happen if the unit where SyMenu has started has been removed and eventually reconnected.
Even if SyMenu is working from an internal disk could suffer when Windows switch off the HD due to inactivity and reconnect it when you call SyMenu.

To check my assumption try to move SyMenu in the HD where you have your OS (usually Csmile and use it from there for a while. If the bug doesn't appear using SyMenu normally (with the 3/4 hrs pause stoo) the reason is what I described above.
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nobbysnuts
nobbysnuts
Posts: 18


30/12/2014
nobbysnuts
nobbysnuts
Posts: 18
Its already on my C drive. smile
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Gianluca
Gianluca
Administrator
Posts: 1313


30/12/2014
Gianluca
Gianluca
Administrator
Posts: 1313
Well in this case I don't know why that is happening. Try to send to me in private the stack trace next time it happens.
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nobbysnuts
nobbysnuts
Posts: 18


31/12/2014
nobbysnuts
nobbysnuts
Posts: 18
There doesn`t appear to be any crash entry written. The software just flickers for a second trying to load then closes.

Happened 2/3 times yesterday.
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Gianluca
Gianluca
Administrator
Posts: 1313


31/12/2014
Gianluca
Gianluca
Administrator
Posts: 1313
Really strange.
I can configure my SyMenu like yours and try to use it normally as I do. Let's see if the bug depends on configuration.
What do you mean with "just flickers for a second trying to load"??? What do you see exactly?
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nobbysnuts
nobbysnuts
Posts: 18


03/01/2015
nobbysnuts
nobbysnuts
Posts: 18
I see the menu begin to appear, very transparent, then it disappears. At that point its crashed. Its too fast to take a screenshot, sorry.
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Gianluca
Gianluca
Administrator
Posts: 1313


03/01/2015
Gianluca
Gianluca
Administrator
Posts: 1313
Well anyway in thise case a screenshot is useless.
I'm trying your same configuration since some days but I haven't reproduced the problem yet.
My proposal for you is to wait for the next version. In case the problem remains I'll prepare a version for you with an active logger to understand.where the bug is.
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nobbysnuts
nobbysnuts
Posts: 18


05/01/2015
nobbysnuts
nobbysnuts
Posts: 18
No problem, thanks Gianluca
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