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PoWi Posts: 90
27/09/2014
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Since the new version after start of SyMenu my hotkeys are'nt working. I have to go to configuration and save again or simply reload SyMenu via menu. Then the hotkeys are working again.
Anybody else with this problem?
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Gianluca Administrator Posts: 1274
28/09/2014
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Hi PoWi.
I checked the code and I found and fixed the bug. I can released the fixed version in a few weeks because I'm in developing of new features.
In the meanwhile your workaround is correct: force the reload of SyMenu after the first run and the shortcuts will come back.
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PoWi Posts: 90
14/10/2014
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3.04 is fine! Problem solved.
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nobbysnuts Posts: 18
23/12/2014
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This is not fixed in the latest version, it is still the same.
Thanks for a great menu though, really nice. Just annoying with this hotkey bug.
edited by hamasaki on 23/12/2014
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Gianluca Administrator Posts: 1274
23/12/2014
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Well the hotkey bug is definitely solved.
Maybe you have another problem.
It could be caused by a misconfiguration (have you enable the shortcut? Check it in Configuration - Advanced - Options - Tab Hot keys) or a concurrent program that steal the shortcut to SyMenu (try to change the default one with a custom one).
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nobbysnuts Posts: 18
23/12/2014
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Thanks for the reply. I did change the hotkey shortcut and it doesn`t matter what combination I use, the issue exists on Windows 8.1 64bit.
When you first load the program the shortcut does not work. You go into configuration, click save, close and then it works.
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Gianluca Administrator Posts: 1274
23/12/2014
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Are you really sure you are working with the 3.04 version? Go to About SyMenu and read the version there.
I'm asking for that because what you describe is exactly the bug I solved with this last version and since this release, since October, no one reported the bug again.
BTW I have four different x64 systems with Windows 8 and 8.1 and the problem is gone with 3.04 in all of them.
A workaround for the old bug was to do what you describe or a faster one is to go to Tools menu and click reload.
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nobbysnuts Posts: 18
23/12/2014
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Hi Gianluca,
Yes, I saw the original post and its exactly whats happening. It happens every time I click Exit. When I re-open the menu, the only way I can view the menu is by clicking it in the system tray. I`m using v3.04.5400
Originally I thought maybe the menu hadn`t fully loaded, so left it for a couple of mins, but still nothing. I`ve even rebooted the computer.
I`ll try it on my Windows 7 laptop and see what happens there.
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nobbysnuts Posts: 18
23/12/2014
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Also, I just sent you a small donation for this great software, thank you.
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Gianluca Administrator Posts: 1274
23/12/2014
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Thank you for your support!
Well this bug is really interesting... it's a sort of zombie bug that revives from its ashes 
Anyway since I can't reproduce the problem it is very difficult for me to solve it but maybe your attemps will be useful to make me understand.
You should try all the possible combinations: change PC, execute in higher privileges (run SyMenu.Admin.exe instead of SyMenu.exe), run SyMenu from different unit (both HD and removable ones), make the SyMenu Start menu button appears, execute the program and don't touch it for 30 seconds, change the default shortcuts, enable the gesture, execute SyMenu twice (the second execution pops up the first instance), disable the antivirus software, disable the function that checks online for new version... well whatever you can think.
If you could find a recurrence or a path in which the bug doesn't appear maybe we have hope to kill it again.
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nobbysnuts Posts: 18
23/12/2014
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No problem, I`ll see if I can find something. Its the same on Windows 7 64bit too, just tried it.
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nobbysnuts Posts: 18
23/12/2014
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If you want me to zip up my conguration and email it, no problem. Obviously the software won`t load, but maybe you can spot something?
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Gianluca Administrator Posts: 1274
23/12/2014
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Well this could be an idea.
Post me a message here so we can continue on private via email.
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nobbysnuts Posts: 18
23/12/2014
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Done
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Gianluca Administrator Posts: 1274
24/12/2014
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Thanks to hamasaki I discover that the old shortcut bug has not completely disappeared.
It sometimes happens if you disable the Start menu button replacer.
Well the next version is not so close and so I can solve the bug and release it with the new terrific 4.00.
Stay tuned!!!
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nobbysnuts Posts: 18
25/12/2014
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Thanks Gianluca, looking forward to the new version. Thanks again for a fantastic launcher and Merry Christmas.
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nobbysnuts Posts: 18
28/12/2014
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Hi Gianluca, just to let you know that enabling the start button does not solve the problem.
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Gianluca Administrator Posts: 1274
28/12/2014
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Hi hamasaki.
You are right. Solving the issue I found some other problems in other strange options combination but don't worry the resolution that I'll release with the next new version will be final (I hope).
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nobbysnuts Posts: 18
28/12/2014
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No problem Gianluca. Take care my friend, looking forward to the new version.
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