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Initial screens pop up frequently Messages in this topic - RSS

holygoatnickels
holygoatnickels
Posts: 1


13 days ago
holygoatnickels
holygoatnickels
Posts: 1
Hi,
I have symenu in a folder called C:\programs\_SyMenu\. The application works perfectly except for a strange thing, about once a week SyMenu when launched will run through the initial setup windows like it's the first time being run (language, menu layout, etc). The applications and their layout stay intact, only the initial screens get reset.

Just wondering if this is a known issue, or possibly something I am doing wrong.
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Gianluca
Gianluca
Administrator
Posts: 1036


13 days ago
Gianluca
Gianluca
Administrator
Posts: 1036
It's the first time someone report this issue. In my opinion the problem can be caused by one of these three problems:

  • it could be related to Windows permissions on the configuration. I'm speaking about the file C:\programs\_SyMenu]\Config\SyMenuConfig.zip
    Try to check the Windows permissions on this file, SyMenu or better the user you are using to start SyMenu, must be able to read the file;
  • are you launching SyMenu with different command line options? In this case we should analyze which options are you using and why the outcome is those one;
  • are you or a program in you PC tampering with the configuration file? This can cause the problem as well.

Please report your discoveries, I'm really interested.
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