Message from Gianluca

Sat, 30 May 2026 14:55:11 GMT

Nice!
These apparently random bugs are my favourites, because it’s impossible to fix them the “right” way.
So we’ll go with the wrong one: trial and error.
Please be patient we have a loooong road ahead of us.
I’ll get in touch with you privately as soon as possible with further instructions for you.

Message from AllonZ

Fri, 29 May 2026 22:08:11 GMT

So, I have been having this small issue for a while but I finally have the time to make a post about it.

I am not sure when it started, but SyMenu seems to crash randomly throughout the workday without an error message. I just restart it and it usually runs fine for another few hours or so before it crashes again.

No big deal but thought it's worth a post.

Event Viewer shows 2 consecutive ID 1000 faults when SyMenu.exe crashes. I see other times when only 1 fault is logged and SyMenu.exe does not crash.

I am running it on Windows 11 Pro 24H2 26100.8457 as a standard user (have not yet tested as admin).
SyMenu ApplicationLog contains no data (another issue?) and I could not attach SyMenu.exe.20104.dmp because it was too big, so the WinDbg analysis is pasted below.
All dependencies seem fine so I did not paste the Process Explorer Data below.
No rush. Let me know if I can provide you with any other data.

Event Viewer log:

Error 5/29/2026 2:42:19 PM Application Error 1000 Application Crashing Events
Log Name: Application
Source: Application Error
Date: 5/29/2026 2:42:19 PM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: -----\-----
Computer: -----
Description:
Faulting application name: SyMenu.exe, version: 8.13.9578.12752, time stamp: 0x698d0000
Faulting module name: ntdll.dll, version: 10.0.26100.8328, time stamp: 0xf814f1d6
Exception code: 0xc0000710
Fault offset: 0x000bf82a
Faulting process id: 0x4E88
Faulting application start time: 0x1DCEF796CAE7152
Faulting application path: D:\SyMenu\SyMenu.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: d1eb6f26-64fa-48fb-b18a-a717f081bd27
Faulting package full name:
Faulting package-relative application ID:
Event Xml:

1000
0
2
100
0
0x8000000000000000

35253

Application
-----

SyMenu.exe
8.13.9578.12752
698d0000
ntdll.dll
10.0.26100.8328
f814f1d6
c0000710
000bf82a
0x4e88
0x1dcef796cae7152
D:\SyMenu\SyMenu.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
d1eb6f26-64fa-48fb-b18a-a717f081bd27

WinDbg analysis:
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

Integrated managed debugging does not support enumeration of symbols.
Type information missing error for Instance
Type information missing error for Instance
Type information missing error for Instance
Type information missing error for Instance
Type information missing error for Instance
Type information missing error for Instance
ClrmaManagedAnalysis::GetThread 27e8
ClrmaThread::Initialize 27e8
~ClrmaThread
ClrmaManagedAnalysis::get_ProviderName
ClrmaManagedAnalysis::GetThread ffffffff
ClrmaThread::Initialize 27e8
ClrmaThread::get_CurrentException
ClrmaThread::get_NestedExceptionCount
~ClrmaThread

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3671

Key : Analysis.Elapsed.mSec
Value: 3840

Key : Analysis.IO.Other.Mb
Value: 2

Key : Analysis.IO.Read.Mb
Value: 2

Key : Analysis.IO.Write.Mb
Value: 12

Key : Analysis.Init.CPU.mSec
Value: 718

Key : Analysis.Init.Elapsed.mSec
Value: 286012

Key : Analysis.Memory.CommitPeak.Mb
Value: 195

Key : Analysis.Version.DbgEng
Value: 10.0.29547.1002

Key : Analysis.Version.Description
Value: 10.2602.27.2 x86fre

Key : Analysis.Version.Ext
Value: 1.2602.27.2

Key : CLR.Engine
Value: CORECLR

Key : CLR.Version
Value: 8.0.2526.11203

Key : Failure.Bucket
Value: APPLICATION_FAULT_c0000710_ntdll.dll!TppCallbackCheckThreadAfterCallback

Key : Failure.Exception.Code
Value: 0xc0000710

Key : Failure.Exception.IP.Address
Value: 0x77c3f82a

Key : Failure.Exception.IP.Module
Value: ntdll

Key : Failure.Exception.IP.Offset
Value: 0xbf82a

Key : Failure.Hash
Value: {835ced0b-650a-ac17-6e19-92a4bb23b3ad}

Key : Failure.ProblemClass.Primary
Value: APPLICATION_FAULT

Key : Faulting.IP.Type
Value: Paged

Key : Timeline.OS.Boot.DeltaSec
Value: 23330

Key : Timeline.Process.Start.DeltaSec
Value: 14370

Key : WER.OS.Branch
Value: ge_release

Key : WER.OS.Version
Value: 10.0.26100.1

Key : WER.Process.Version
Value: 8.13.9578.12752

FILE_IN_CAB: SyMenu.exe.20104.dmp

NTGLOBALFLAG: 0

APPLICATION_VERIFIER_FLAGS: 0

CONTEXT: (.ecxr)
eax=1405f538 ebx=1405f6f0 ecx=00000000 edx=00000000 esi=00000000 edi=00000050
eip=77c3f82a esp=1405f528 ebp=1405f590 iopl=0 nv up ei pl nz ac pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000216
ntdll!TppCallbackCheckThreadAfterCallback+0x685f3:
77c3f82a 6a04 push 4
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 77c3f82a (ntdll!TppCallbackCheckThreadAfterCallback+0x000685f3)
ExceptionCode: c0000710
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 7727d6b0
Parameter[1]: 0b48e78c

PROCESS_NAME: SyMenu.dll

ERROR_CODE: (NTSTATUS) 0xc0000710 - A threadpool worker thread is impersonating a client, after a callback to 0x%p(0x%p). This is unexpected, indicating that the callback is missing a call to revert the impersonation.

EXCEPTION_CODE_STR: c0000710

EXCEPTION_PARAMETER1: 7727d6b0

EXCEPTION_PARAMETER2: 0b48e78c

STACK_TEXT:
1405f590 77bd7051 03181870 77bad9f0 03181870 ntdll!TppCallbackCheckThreadAfterCallback+0x685f3
1405f61c 77bd6aa5 c4de4b3b 77bd62c0 77bd62c0 ntdll!TppCallbackEpilog+0x24
1405f7cc 75be5d49 03181870 75be5d30 1405f834 ntdll!TppWorkerThread+0x7e5
1405f7dc 77bed83b 03181870 c4de44c3 00000000 kernel32!BaseThreadInitThunk+0x19
1405f834 77bed7c1 ffffffff 77c3498b 00000000 ntdll!__RtlUserThreadStart+0x2b
1405f844 00000000 00000000 00000000 00000000 ntdll!_RtlUserThreadStart+0x1b

IP_IN_PAGED_CODE:
ntdll!TppCallbackCheckThreadAfterCallback+685f3
77c3f82a 6a04 push 4

SYMBOL_NAME: ntdll!TppCallbackCheckThreadAfterCallback+685f3

MODULE_NAME: ntdll

IMAGE_NAME: ntdll.dll

STACK_COMMAND: ~20s; .ecxr ; kb

FAILURE_BUCKET_ID: APPLICATION_FAULT_c0000710_ntdll.dll!TppCallbackCheckThreadAfterCallback

OS_VERSION: 10.0.26100.1

BUILDLAB_STR: ge_release

OSPLATFORM_TYPE: x86

OSNAME: Windows 10

IMAGE_VERSION: 10.0.26100.8328

FAILURE_ID_HASH: {835ced0b-650a-ac17-6e19-92a4bb23b3ad}

Followup: MachineOwner
---------

CLRMAReleaseInstance
~ClrmaManagedAnalysis

edited by AllonZ on 29/05/2026

SyMenu - Troubleshooting & Bug Reports - Symenu Crashing Periodically [Win11 24H2 26100] - Messages

Message from Gianluca

Message from AllonZ